Process

Q: Why can't I submit / see progress of some payrolls? DEMO INTELLIHR EDUCATION - Cintra Cloud

A: Does it need to be "unlocked" ?

Terminology

TEAMS -> ORGANISATIONS -> EMPLOYERS -> PAYROLLS -> EMPLOYEES

Q: Within Payroll, you can have multiple employers. Surely this is more a Bureau thing? Would an organisation not just be a single employer?

A: XX

Q: Payroll, Employee Hub, Bureau etc... are they features, modules, or what should they collectively be known as?

A: XX

Q: What's the difference between EDUCATION and NON-EDUCATION? Does the customer need to know this?

A:

Modules

Admin Hub?

Q: Confused about Admin Hub / Employee Hub /  crossover. Both used to record sickness and holidays etc? Will both be in Cintra People? 

A: XX

Features

CintraHR log

Q: Not present for everyone. Can it be disregarded since we're moving to Appogee?

A:

User management

Q: Richie Bureau Manager ... I have access to the Payroll tab and I can view create / users, but why can't I see myself? Or do all bureau users automatically have access to payroll?

A: 

Q: Why can impersonate Employee Hub users but nobody else?

A: 

Feature packs?

Are the following optional extras?

• Cintra Groups?
• Positions (is this linked to IntelliHR? So if you don't have access to that, you can't edit POSITION, PAY SPINES etc?)

Bureau

Q: Organisations... is this basically the name of a database?

A:

Q: Organisation settings - sometimes completely blank (can't add logo or turn on/off payments)

A: