This topic contains examples of all the workarounds for Freshdesk HTML. None require editing admin pages.
1. Expandable Sections (Dropdowns)
Click to expand
Hidden content here
2. Tooltips
Show extra info when hovering over text or icons:
Hover over me
? 3. Collapsible FAQ-style Accordions (with minimal JS)
Only works if your Freshdesk portal allows JavaScript:
Click to toggle
? 4. Styled Callouts or Pointers
Use inline styles or classes to highlight important info:
Note: Old style note...
Warning: This is the old style warning
or new style....
Note: This section contains important information.
Warning: This section contains a warning
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